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Email Setup

Incoming Email Settings:

The first step to setting up your email is to log into your C-Panel, and go down to Email Management Tools, and then click on Add/Remove Email Accounts. Here you can add your email address and password, and you need to keep this handy to set up your email in Outlook / Entourage etc.

Once you have set up your email address in your C-Panel, you can now set it up in your Email Client (Outlook / Entourage / Thunderbird etc). Open your email client and click on File -> Account Settings or Tools Account settings, depending on your email client. Now click on Add New Account.

If you can select "manually configure email address", then do so now. Here you will need to provide your Name, Email address and Password. If it asks for a username instead of email address, ensure that you always put in your full email address.

Your incoming mail server will be "mail.yourdomain.co.za" where "yourdomain.co.za" must be substituted with your actual domain as it has been registered, and must be the same as the domain used in your email address, after the "@" sign.

Example:

Name: Storm Biz
Email Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Incoming Mail Server: mail.stormbiz.co.za
Password: (as set up in C-Panel when creating this email address.)

You do not need to touch any other incoming mail settings at this point, as this is all settings you need to receive e-mail.

Outgoing Email Settings:

It is always recommended that you use your internet service providers outgoing server settings for sending email. This way you don't need to go through 2 different email servers when sending email, and the chances of getting blocked are halved. If you have any issues with sending email, or emails bouncing back with errors that you don't understand, please change your outgoing as follows, and remove all outgoing authentication:

Telkom ADSL: smtp.dsl.telkomsa.net or smtp.saix.net
Telkom Analogue Dial Up: smtp.saix.net or smtp.dsl.telkomsa.net
8TA (Eita), smtp.saix.net
MWEB ADSL, smtp.mweb.co.za or smtp.mweb.net

Vodacom 3G: smtp.vodacom.co.za
MTN 3G: mail.mtn.co.za
Cell C: mail.cmobile.co.za

Iburst: smtp.iburst.co.za
I.S. ADSL: smtp.isdsl.net
I.S. 3G: smtp.isgsm.netor smtp.dial-up.net
Goggaconnect: smtp.vodacom.co.za

Neotel: smtp.neomail.co.za
ABSA: smtp.absamail.co.za or mail.absa.co.za
@lantic (ADSL,Dialup, ISDN): smtp.lantic.net

NetActive (ADSL,Dialup, ISDN): smtp.netactive.co.za
Polka (ADSL,Dialup, ISDN): smtp.polka.co.za
Web Africa (ADSL,Dialup, ISDN): smtp.wa.co.za

Cybersmart: smtpauth2.cybersmart.co.za or smtp.cybersmart.co.za
Nokia/OVI: smtp.mail.ovi.com or smtp.mail.yahoo.com

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